Contract 2032H521C00009
National Telecommuting Institute, Inc. · Department Of The Treasury · September 18, 2024
National Telecommuting Institute, Inc. was awarded a federal contract by Department Of The Treasury (Internal Revenue Service) on September 18, 2024 for $3.19 million of work in telephone answering services. Performance is in Boston, MA. It was awarded under full and open competition. The contract has been modified 6 times since the base award It uses labor-hour contract pricing. The most recent modification was on June 23, 2026. If all options are exercised, the contract could reach $38.74 million.
Contract details
- PIID
- 2032H521C00009
- Award type
- Definitive Contract
- Pricing
- Labor Hours
- Set-aside
- No Set Aside Used.
- Competition
- Not Available For Competition
- NAICS
- 561421 · Telephone Answering Services
- Product / service
- Support- Management: Other
- Place of performance
- Boston, MA
- First action
- September 18, 2024
- Latest action
- June 23, 2026
Description
IRS TOLL-FREE TELEPHONE FORMS FUNDING
Modification timeline
-
June 23, 2026Mod P00024 · Other Administrative Action$32.94M
-
April 1, 2026Mod P00021 · Other Administrative ActionPROVIDES CONTACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRETED TO THE IRS TOLL-FREE TELEPHONE FORMS LINE. THE MODIFICATION IS TO EXTEND THE PERIOD OF PERFORMANCE OF T…$32.88M
-
February 26, 2026Mod P00020 · Exercise An OptionPROVIDES CONTACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRETED TO THE IRS TOLL-FREE TELEPHONE FORMS LINE. THE MODIFICATION IS TO EXTEND THE PERIOD OF PERFORMANCE OF T…$32.88M
-
January 28, 2026Mod P00019 · Exercise An OptionPROVIDES CONTACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRETED TO THE IRS TOLL-FREE TELEPHONE FORMS LINE$32.21M
-
January 27, 2026Mod P00018 · Exercise An OptionPROVIDES CONTACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRETED TO THE IRS TOLL-FREE TELEPHONE FORMS LINE$32.21M
-
July 10, 2025Mod P00017 · Funding Only ActionPROVIDES CONTACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRETED TO THE IRS TOLL-FREE TELEPHONE FORMS LINE$30.87M
-
September 18, 2024Mod P00014 · Funding Only ActionADDING CR FUNDING AND DEOBLIGATING OPTION 2 FUNDING.$29.41M
Similar contracts
| Recipient | Agency | Date | Obligated |
|---|---|---|---|
| Magellan Solutions USA Inc. | Department Of The Treasury | March 27, 2026 | $2.65M |
| Magellan Solutions USA Inc. | Department Of The Treasury | August 28, 2024 | $2.01M |
| Maximus Federal Services, Inc. | Department Of The Treasury | September 28, 2022 | $5.48M |
| National Telecommuting Institute, Inc. | Department Of The Treasury | August 22, 2011 | $-695.6K |
| Peckham Vocational Industries, Inc. | Department Of The Treasury | August 18, 2011 | $600.0K |
| Voice Print International, Inc. | Department Of The Treasury | July 11, 2011 | $22.0K |
Top contractors in NAICS 561421
Lifetime obligated dollars across all federal contracts in this NAICS code.
| # | Contractor | Contracts | Obligated |
|---|---|---|---|
| 1 | Innovation At Work Inc | 7 | $3.76M |
| 2 | Magellan Solutions USA Inc. | 7 | $3.36M |
| 3 | Employment Source Inc | 2 | $2.07M |
| 4 | National Telecommuting Institute, Inc. | 1 | $2.00M |
| 5 | Bobby Dodd Institute, Inc. | 2 | $1.49M |
| 6 | Everas Community Services, Inc. | 1 | $1.47M |
| 7 | Corporate Source, Inc The | 1 | $1.14M |
| 8 | Shc-Bgc Jv Llc | 1 | $1.07M |
| 9 | Memphis Goodwill Industries Inc | 1 | $1.05M |
| 10 | Central Association For The Blind, Inc. | 3 | $787.9K |
Track this on BesaGov
Get a free weekly email when this changes — new awards, new sub-awards, new opportunities. No login required.
Continue learning
Keep researching
Frequently asked questions
What is contract 2032H521C00009?
Contract 2032H521C00009 is a federal contract awarded to National Telecommuting Institute, Inc. by Department Of The Treasury on September 18, 2024 for $3.19 million of work classified under TELEPHONE ANSWERING SERVICES. It has been modified 6 times since the base award.
Who won contract 2032H521C00009?
National Telecommuting Institute, Inc. won contract 2032H521C00009 from Department Of The Treasury.
How much is contract 2032H521C00009 worth?
Contract 2032H521C00009 has obligated $3.19 million to date, with a total potential value of $38.74 million if all options are exercised.