Contract 28321323C00060018
Kech Inc · Social Security Administration · July 31, 2023
Kech Inc was awarded a federal contract by Social Security Administration on July 31, 2023 for $2.24 million of work in telemarketing bureaus and other contact centers. Performance is in Williamsburg, KY. It was awarded under a small business set-aside. The contract has been modified 3 times since the base award It uses firm fixed-price contract pricing. The most recent modification was on August 15, 2025. If all options are exercised, the contract could reach $4.59 million.
Contract details
- PIID
- 28321323C00060018
- Award type
- Definitive Contract
- Pricing
- Firm Fixed Price
- Set-aside
- Small Business Set Aside - Total
- Competition
- Competed Under Sap
- NAICS
- 561422 · Telemarketing Bureaus And Other Contact Centers
- Product / service
- It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Place of performance
- Williamsburg, KY
- First action
- July 31, 2023
- Latest action
- August 15, 2025
Description
THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE THE OPTION TO EXTEND SERVICES FOR 3 MONTHS TO PROVIDE THE SSA/OIG HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES FOR THE PERIOD OF JULY 31, 2024 TO OCTOB
Modification timeline
-
August 15, 2025Mod P00003THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE THE OPTION TO EXTEND SERVICES FOR 3 MONTHS TO PROVIDE THE SSA/OIG HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES$0
-
July 30, 2025Mod P00002THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE THE OPTION TO EXTEND SERVICES FOR 3 MONTHS TO PROVIDE THE SSA/OIG HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES$232.9K
-
May 1, 2024Mod P00001THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD I TO PROVIDE THE SSA/OIG HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES FOR THE PERIOD OF JULY 31,$926.8K
-
July 31, 2023Base awardTO PROVIDE THE SOCIAL SECURITY ADMINISTRATION (SSA), OFFICE OF INSPECTOR GENERAL (OIG), HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES FOR A ONE-YEAR BASE PERIOD$1.08M
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| 6 | Bowen Consulting Group, Inc., The | 2 | $111.52M |
| 7 | National Government Services, Inc. | 2 | $104.01M |
| 8 | Vangent, Inc. | 3 | $96.20M |
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| 10 | Liveops Agent Services Llc | 1 | $57.03M |
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Frequently asked questions
What is contract 28321323C00060018?
Contract 28321323C00060018 is a federal contract awarded to Kech Inc by Social Security Administration on July 31, 2023 for $2.24 million of work classified under TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS. It has been modified 3 times since the base award.
Who won contract 28321323C00060018?
Kech Inc won contract 28321323C00060018 from Social Security Administration.
How much is contract 28321323C00060018 worth?
Contract 28321323C00060018 has obligated $2.24 million to date, with a total potential value of $4.59 million if all options are exercised.